inDrive, a leading global mobility and urban services platform, is proud to announce its official licensing to operate in Kenya, meeting all necessary regulatory standards set by local authorities.This exciting development reinforces inDrive’s commitment to providing safe and reliable transportation options to customers in the region. With its headquarters in California, inDrive has gained immense popularity globally, with over 175 million downloads and recognition as the second most downloaded mobility app worldwide.
Safety is a top priority for inDrive, and the company has implemented rigorous measures to ensure the well-being of both drivers and passengers. Every driver applying to join inDrive undergoes comprehensive background checks, including the verification of necessary documents, licenses, and permits. This process ensures that only qualified and trustworthy individuals are approved to provide transportation services.
To enhance passenger safety, inDrive has incorporated several innovative features within its app. Passengers have the ability to rate their rides and provide feedback on driver behavior and service quality. Additionally, the app enables passengers to share their trip details with friends or family members, allowing for real-time GPS tracking during rides. In case of emergencies, the app also features an easily accessible emergency button to contact local authorities promptly. Furthermore, inDrive has a dedicated support team available 24/7 to address any concerns or issues that may arise.
One of the key reasons behind inDrive’s remarkable success is its revolutionary peer-to-peer pricing approach, which challenges the unfair pricing practices prevalent in the ride-hailing industry. The inDrive app empowers passengers to determine the pricing of their rides, giving them the ability to propose a fair price. Drivers, in turn, have the option to accept the proposed price, counter with a different offer, or decline the offer without any fines or fees. This transparent and inclusive pricing model ensures a mutually beneficial agreement between passengers and drivers.
To maintain fairness and transparency, inDrive operates with a maximum service charge of 9.99%, excluding VAT. Additionally, drivers undergo a thorough verification process, ensuring their credentials and reliability. They also have access to view and accept orders directly through the inDrive platform, facilitating a streamlined and efficient experience for both drivers and passengers.
Godfrey Mabula, inDrive’s Business Representative in Kenya said “with the official licensing to operate in Kenya, inDrive is excited to contribute to the local transportation ecosystem, providing safe, reliable, and affordable mobility options to the people of Kenya. The company looks forward to partnering with local drivers and serving the community while upholding its commitment to safety and fair pricing practices.”
